- Houston , Texas, USA.
- Info@mbstrainingcenter.com
Negotiation Skills
This course is part of Career Development
Instructors: Tammy McAllister
150,434 already enrolled
12 modules
Learn the fundamentals.
30 -40 hours to complete
Spread over 2 to 3 weeks
Flexible schedule
Learn at your own pace
★★★★☆ 4.8
(4,274 reviews)
About the Course
This course is designed to provide the learner with a working knowledge of negotiating skills.
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this course participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills course will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Course Objectives:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
- Course Objectives
- Pre-Assignment
- Pre-Test
- Types of Negotiations
- The Three Phases
- Skills for Successful Negotiating
- Practical Illustration
- Review Questions
- Establishing Your WATNA and BATNA
- Identifying Your WAP
- Identifying Your ZOPA
- Personal Preparation
- Practical Illustration
- Review Questions
- Setting the Time and Place
- Establishing Common Ground
- Creating a Negotiation Framework
- The Negotiation Process
- Practical Illustration
- Review Questions
- Getting Off on the Right Foot
- What to Share
- What to Keep to Yourself
- Practical Illustration
- Review Questions
- What to Expect
- Techniques to Try
- How to Break an Impasse
- Practical Illustration
- Review Questions
- Three Ways to See Your Options
- About Mutual Gain
- Creating a Mutual Gain Solution
- What Do I Want?
- What Do They Want?
- What Do We Want?
- Practical Illustration
- Review Questions
- Reaching Consensus
- Building an Agreement
- Setting the Terms of the Agreement
- Practical Illustration
- Review Questions
- Being Prepared for Environmental Tactics
- Dealing with Personal Attacks
- Controlling Your Emotions
- Deciding When It’s Time to Walk Away
- Practical Illustration
- Review Questions
- Adapting the Process for Smaller Negotiations
- Negotiating via Telephone
- Negotiating via Email
- Practical Illustration
- Review Questions
- Choosing the Negotiating Team
- Covering All the Bases
- Dealing with Tough Questions
- Practical Illustration
- Review Questions
- Words from the Wise
- Lessons Learned
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Everything You Need to Know About the Course
Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.
The course typically takes 30-40 hours to complete, depending on your pace. The program is spread over 12 modules and can be completed in 3 weeks at 3 hours per week. You can also take the course at your own pace with flexible scheduling.
Yes, this course is designed for aspiring entrepreneurs, small business owners, and professionals transitioning into self-employment. It covers the fundamentals, as well as advanced strategies, to help you at any stage of your entrepreneurial journey.
In this workshop, you will learn how to start, manage, and grow a successful business. Topics include business planning, market analysis, employee management, securing financing, marketing strategies, and business growth techniques.
Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.
There are no specific prerequisites. Whether you're new to entrepreneurship or already running a business, this workshop will provide valuable insights and practical tools.
Yes, you will have access to the course materials and resources even after completion, so you can refer back to them as needed.
To enroll, simply visit the course registration page, fill out the form, and select your preferred payment option. You will receive immediate access to the course materials upon enrollment.
We offer a 30-day money-back guarantee. If you are not satisfied with the course within the first 30 days, you can request a full refund.
Yes! The course is designed with flexibility in mind. You can complete the modules at your own pace and choose a schedule that works for you.
