- Houston , Texas, USA.
- Info@mbstrainingcenter.com
Crisis Management
This course is part of Social Development (Human Resource Management)
Instructors: Tammy McAllister
150,434 already enrolled
12 modules
Learn the fundamentals.
30 -40 hours to complete
Spread over 2 to 3 weeks
Flexible schedule
Learn at your own pace
★★★★☆ 4.8
(4,274 reviews)
About the Course
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability, and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
Course Objectives:
- Identify potential risks
- Understand the myths behind workplace violence
- Define escalation and identify examples
- Identify concerning behaviors
- Know what a trigger is and how it may escalate
- Understand the proper response to an event
- Course Objectives
- Pre-Assignment
- Pre-Test
- Internal Risks
- External Risks
- Aggression
- Violence
- Practical Illustration
- Module Two: Review Questions
- Threats
- Damage
- Psychological Acts
- Physical Acts
- Practical Illustration
- Module Three: Review Questions
- Violence Just Happens
- It Is Uncommon
- Problems Will Solve Themselves
- It Is Not Possible to Prevent Violence
- Practical Illustration
- Module Four: Review Questions
- Threats
- Stalking and Bullying
- Injury
- Death
- Practical Illustration
- Module Five: Review Questions
- Disruptive
- Emotional Abuse
- Causes Anxiety
- Examples of Behavior
- Practical Illustration
- Module Six: Review Questions
- Disruptive Calls
- Poor Concentration
- Bruising
- Absences
- Practical Illustration
- Module Seven: Review Questions
- Reprimands and Terminations
- Financial Strain
- Loss of Loved One
- Perceived Slights
- Practical Illustration
- Module Eight: Review Questions
- Triggers
- Action Point
- Flashpoint
- Identify
- Practical Illustration
- Module Nine: Review Questions
- Note Areas of Concern
- Discuss It
- Report It
- Report Extreme Cases to HR/Tip Line
- Practical Illustration
- Module Ten: Review Questions
- Policies
- Programs
- Emergency Procedures
- Train Employees
- Practical Illustration
- Module Eleven: Review Questions
- Words from the Wise
- Lessons Learned
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Why people choose MBS Traing Center for their career
The Entrepreneurship Workshop was an eye-opener for me. I gained practical insights into business planning and market analysis, which I was able to apply immediately to my startup. Highly recommended!
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Everything You Need to Know About the Course
Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.
The course typically takes 30-40 hours to complete, depending on your pace. The program is spread over 12 modules and can be completed in 3 weeks at 3 hours per week. You can also take the course at your own pace with flexible scheduling.
Yes, this course is designed for aspiring entrepreneurs, small business owners, and professionals transitioning into self-employment. It covers the fundamentals, as well as advanced strategies, to help you at any stage of your entrepreneurial journey.
In this workshop, you will learn how to start, manage, and grow a successful business. Topics include business planning, market analysis, employee management, securing financing, marketing strategies, and business growth techniques.
Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.
There are no specific prerequisites. Whether you're new to entrepreneurship or already running a business, this workshop will provide valuable insights and practical tools.
Yes, you will have access to the course materials and resources even after completion, so you can refer back to them as needed.
To enroll, simply visit the course registration page, fill out the form, and select your preferred payment option. You will receive immediate access to the course materials upon enrollment.
We offer a 30-day money-back guarantee. If you are not satisfied with the course within the first 30 days, you can request a full refund.
Yes! The course is designed with flexibility in mind. You can complete the modules at your own pace and choose a schedule that works for you.