Generation Gaps

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While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

The Generation Gaps course will help you understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

At the end of this course, you should be able to:

  • Understand the history behind generation gaps
  • Know who Traditionalists are
  • Know who Baby Boomers are
  • Know who Generation Xs are
  • Know who Generation Ys are
  • Know who Generation Zs are
  • Understand the differences between each generation
  • Find common ground among the generations
  • Understand conflict management
  • Leverage the benefits of generation gaps at work