Sensitivity Training

This course is part of Social Development (Human Resource Management)

Instructors: Tammy McAllister

150,434 already enrolled

12 modules

Learn the fundamentals.

30 -40 hours to complete

Spread over 2 to 3 weeks

Flexible schedule

Learn at your own pace

★★★★☆ 4.8

(4,274 reviews)

About the Course

Sensitivity training or diversity training, there are many names for the same goal:  creating a more inclusive workplace that capitalizes on differences.  There are many areas of focus in sensitivity training: empathy, respect for others and cooperation towards a common goal.  This type of training creates more positive and inclusive employees, a more profitable work culture, and a more positive work life for all.

There are many areas that sensitivity training must address that are regulated by federal and state laws.  ADA Diversity laws and enforcing guidelines must be followed by all businesses.  Severe penalties are in place for those who don’t follow them. Some of these areas include:

  1. Race
  2. Gender identification
  3. Religion
  4. Age
  5. Disability

Course Objectives:

  • Define sensitivity training and its purpose and necessity in the workplace.
  • Identify the benefits in pursuing a sensitivity objective for the employees and the company.
  • Successfully raise the awareness of staff.
  • Identify different types of stereotypes; their delivery and effects.
  • Discuss Human Resources and its best practices for dealing with issues associated with stereotypes.
  • Define the steps to handling complaints associated with sensitive issues and stereotypes.
  • Describe the pros and cons of being “sensitive”.
  • Course Objectives
  • Pre-Assignment
  • Pre-Test
  • Definition
  • History
  • Who Needs It?
  • Goals
  • Practical Illustration
  • Module Two: Review Questions
  • Raising Awareness
  • Interaction
  • Behavioral Changes
  • Productive Workplace
  • Practical Illustration
  • Module Three: Review Questions
  • Explicit
  • Implicit
  • Purpose
  • Effects
  • Practical Illustration
  • Module Four: Review Questions
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Practical Illustration
  • Module Five: Review Questions
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Practical Illustration
  • Module Six: Review Questions
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Practical Illustration
  • Module Seven: Review Questions
  • Employer Responsibilities
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Practical Illustration
  • Module Eight: Review Questions
  • Employer Responsibilities
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Practical Illustration
  • Module Nine: Review Questions
  • Develop Process
  • Publish Process
  • Train Employees
  • Assess the Effectiveness of the Process
  • Practical Illustration
  • Module Ten: Review Questions
  • Gather Information from the Complainant
  • Evaluate the Credibility of the Complaint
  • Interview Those Involved
  • Take Action Against the Offender
  • Practical Illustration
  • Module Eleven: Review Questions
  • Words from the Wise
  • Lessons Learned

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Everything You Need to Know About the Course

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

The course typically takes 30-40 hours to complete, depending on your pace. The program is spread over 12 modules and can be completed in 3 weeks at 3 hours per week. You can also take the course at your own pace with flexible scheduling.

Yes, this course is designed for aspiring entrepreneurs, small business owners, and professionals transitioning into self-employment. It covers the fundamentals, as well as advanced strategies, to help you at any stage of your entrepreneurial journey.

In this workshop, you will learn how to start, manage, and grow a successful business. Topics include business planning, market analysis, employee management, securing financing, marketing strategies, and business growth techniques.

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

There are no specific prerequisites. Whether you're new to entrepreneurship or already running a business, this workshop will provide valuable insights and practical tools.

Yes, you will have access to the course materials and resources even after completion, so you can refer back to them as needed.

To enroll, simply visit the course registration page, fill out the form, and select your preferred payment option. You will receive immediate access to the course materials upon enrollment.

We offer a 30-day money-back guarantee. If you are not satisfied with the course within the first 30 days, you can request a full refund.

Yes! The course is designed with flexibility in mind. You can complete the modules at your own pace and choose a schedule that works for you.