Sales Fundamentals

This course is part of Social Development (Sales & Marketing)

Instructors: Tammy McAllister

150,434 already enrolled

12 modules

Learn the fundamentals.

30 -40 hours to complete

Spread over 2 to 3 weeks

Flexible schedule

Learn at your own pace

★★★★☆ 4.8

(4,274 reviews)

About the Course

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

The Sales Fundamentals course will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

Course Objectives:

  • Understand the language of sales
  • Prepare for a sales opportunity
  • Begin the discussion on the right foot
  • Make an effective pitch
  • Handle objections
  • Seal the deal
  • Follow up on sales
  • Set sales goals
  • Manage sales data
  • Use a prospect board
  • Course Objectives
  • Pre-Assignment
  • Pre-Test
  • Types of Sales
  • Common Sales Approaches
  • Glossary of Common Terms
  • Practical Illustration
  • Review Questions
  • Identifying Your Contact Person
  • Performing a Needs Analysis
  • Creating Potential Solutions
  • Practical Illustration
  • Review Questions
  • A Basic Opening for Warm Calls
  • Warming up Cold Calls
  • Using the Referral Opening
  • Practical Illustration
  • Review Questions
  • Features and Benefits
  • Outlining Your Unique Selling Position
  • The Burning Question That Every Customer Wants Answered
  • Practical Illustration
  • Review Questions
  • Common Types of Objections
  • Basic Strategies
  • Advanced Strategies
  • Practical Illustration
  • Review Questions
  • Understanding When It’s Time to Close
  • Powerful Closing Techniques
  • Things to Remember
  • Practical Illustration
  • Review Questions
  • Thank You Notes
  • Resolving Customer Service Issues
  • Staying in Touch
  • Practical Illustration
  • Review Questions
  • The Importance of Sales Goals
  • Setting SMART Goals
  • Practical Illustration
  • Review Questions
  • Choosing a System That Works for You
  • Using Computerized Systems
  • Using Manual Systems
  • Practical Illustration
  • Review Questions
  • The Layout of a Prospect Board
  • How to Use Your Prospect Board
  • A Day in the Life of Your Board
  • Practical Illustration
  • Review Questions
  • Words from the Wise
  • Lessons Learned

Offered by

MBS Traing Center

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Everything You Need to Know About the Course

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

The course typically takes 30-40 hours to complete, depending on your pace. The program is spread over 12 modules and can be completed in 3 weeks at 3 hours per week. You can also take the course at your own pace with flexible scheduling.

Yes, this course is designed for aspiring entrepreneurs, small business owners, and professionals transitioning into self-employment. It covers the fundamentals, as well as advanced strategies, to help you at any stage of your entrepreneurial journey.

In this workshop, you will learn how to start, manage, and grow a successful business. Topics include business planning, market analysis, employee management, securing financing, marketing strategies, and business growth techniques.

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

There are no specific prerequisites. Whether you're new to entrepreneurship or already running a business, this workshop will provide valuable insights and practical tools.

Yes, you will have access to the course materials and resources even after completion, so you can refer back to them as needed.

To enroll, simply visit the course registration page, fill out the form, and select your preferred payment option. You will receive immediate access to the course materials upon enrollment.

We offer a 30-day money-back guarantee. If you are not satisfied with the course within the first 30 days, you can request a full refund.

Yes! The course is designed with flexibility in mind. You can complete the modules at your own pace and choose a schedule that works for you.