Knowledge Management

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The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!

The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

This course is designed to help you in the following ways:

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM life cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company
  • Understand how to customize KM definitions
  • Identify the steps to implementing KM in your organization
  • Identify tips for success
  • Understand the advance topics in KM

Course Content

Module One: Getting Started
Module Two: Understanding Knowledge Management
Module Three: Dos and Don'ts
Module Four: The Knowledge Management Life Cycle
Module Five: The New Knowledge Management Paradigm
Module Six: Knowledge Management Models
Module Seven: Building A Knowledge Management Rationale
Module Eight: Customizing Knowledge Management Definitions
Module Nine: Implementing Knowledge Management In Your Organization
Module Ten: Tips For Success
Module Eleven: Advance Topics
Module Twelve: Wrapping Up