Communication Strategies

This course is part of Career Development

Instructors: Tammy McAllister

150,434 already enrolled

12 modules

Learn the fundamentals.

30 -40 hours to complete

Spread over 2 to 3 weeks

Flexible schedule

Learn at your own pace

★★★★☆ 4.8

(4,274 reviews)

About the Course

This course is designed to provide the learner with a working knowledge of communication strategies.

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Course Objectives:

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages
  • Course Objectives
  • Pre-Assignment
  • Pre-Test
  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication
  • Practical Illustration
  • Review Questions
  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place
  • Practical Illustration
  • Review Questions
  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed
  • Practical Illustration
  • Review Questions
  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures
  • Practical Illustration
  • Review Questions
  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary
  • Practical Illustration
  • Review Questions
  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others
  • Practical Illustration
  • Review Questions
  • Open Questions
  • Closed Questions
  • Probing Questions
  • Practical Illustration
  • Review Questions
  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies
  • Practical Illustration
  • Review Questions
  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips
  • Practical Illustration
  • Review Questions
  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages
  • Practical Illustration
  • Review Questions
  • Words from the Wise
  • Lessons Learned

Offered by

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Why people choose MBS Traing Center for their career

Jessica P Founder & CEO, GreenTech Solutions

The Entrepreneurship Workshop was an eye-opener for me. I gained practical insights into business planning and market analysis, which I was able to apply immediately to my startup. Highly recommended!

Michael L Senior Manager, Global Enterprises

I took the Career Advancement course, and it transformed how I approach leadership and communication in my role. The interactive activities and real-world case studies were incredibly valuable.

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I’ve attended multiple workshops, but the Business Excellence course stood out. The hands-on exercises and expert insights gave me a deeper understanding of how to improve my business operations.

Everything You Need to Know About the Course

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

The course typically takes 30-40 hours to complete, depending on your pace. The program is spread over 12 modules and can be completed in 3 weeks at 3 hours per week. You can also take the course at your own pace with flexible scheduling.

Yes, this course is designed for aspiring entrepreneurs, small business owners, and professionals transitioning into self-employment. It covers the fundamentals, as well as advanced strategies, to help you at any stage of your entrepreneurial journey.

In this workshop, you will learn how to start, manage, and grow a successful business. Topics include business planning, market analysis, employee management, securing financing, marketing strategies, and business growth techniques.

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

There are no specific prerequisites. Whether you're new to entrepreneurship or already running a business, this workshop will provide valuable insights and practical tools.

Yes, you will have access to the course materials and resources even after completion, so you can refer back to them as needed.

To enroll, simply visit the course registration page, fill out the form, and select your preferred payment option. You will receive immediate access to the course materials upon enrollment.

We offer a 30-day money-back guarantee. If you are not satisfied with the course within the first 30 days, you can request a full refund.

Yes! The course is designed with flexibility in mind. You can complete the modules at your own pace and choose a schedule that works for you.