Coaching & Mentoring

This course is part of Career Development

Instructors: Tammy McAllister

150,434 already enrolled

12 modules

Learn the fundamentals.

30 -40 hours to complete

Spread over 2 to 3 weeks

Flexible schedule

Learn at your own pace

★★★★☆ 4.8

(4,274 reviews)

About the Course

This course is designed to provide the learner with a working knowledge of coaching and mentoring.

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 

Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Course Objectives:

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles. 
  • Identify when the coaching is at an end, and transition your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching.
  • Course Objectives
  • Pre-Assignment
  • Pre-Test
  • What is Coaching?
  • What is Mentoring?
  • Introducing the G.R.O.W. Model
  • Practical Illustration
  • Review Questions
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
  • Practical Illustration
  • Review Questions
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
  • Practical Illustration
  • Review Questions
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
  • Practical Illustration
  • Review Questions
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
  • Practical Illustration
  • Review Questions
  • What is Trust?
  • Trust and Coaching
  • Building Trust
  • Practical Illustration
  • Review Questions
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
  • Practical Illustration
  • Review Questions
  • Common Obstacles
  • Re-evaluating Goals
  • Focusing on Progress
  • Practical Illustration
  • Review Questions
  • How to Know When You’ve Achieved Success
  • Transitioning the Coached
  • Wrapping it All Up
  • Practical Illustration
  • Review Questions
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
  • Practical Illustration
  • Review Questions
  • Words from the Wise
  • Lessons Learned

Offered by

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Everything You Need to Know About the Course

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

The course typically takes 30-40 hours to complete, depending on your pace. The program is spread over 12 modules and can be completed in 3 weeks at 3 hours per week. You can also take the course at your own pace with flexible scheduling.

Yes, this course is designed for aspiring entrepreneurs, small business owners, and professionals transitioning into self-employment. It covers the fundamentals, as well as advanced strategies, to help you at any stage of your entrepreneurial journey.

In this workshop, you will learn how to start, manage, and grow a successful business. Topics include business planning, market analysis, employee management, securing financing, marketing strategies, and business growth techniques.

Yes! Upon successful completion of the course, you will receive a certificate that demonstrates your mastery of key entrepreneurial skills and knowledge.

There are no specific prerequisites. Whether you're new to entrepreneurship or already running a business, this workshop will provide valuable insights and practical tools.

Yes, you will have access to the course materials and resources even after completion, so you can refer back to them as needed.

To enroll, simply visit the course registration page, fill out the form, and select your preferred payment option. You will receive immediate access to the course materials upon enrollment.

We offer a 30-day money-back guarantee. If you are not satisfied with the course within the first 30 days, you can request a full refund.

Yes! The course is designed with flexibility in mind. You can complete the modules at your own pace and choose a schedule that works for you.